TurboTenant





TurboTenant is a property management software that helps landlords to manage their rental properties with ease. With TurboTenant, landlords can streamline their rental process from listing their properties to screening tenants and collecting rent. The software offers a range of features that make it easy for landlords to manage their properties efficiently.

One of the key features of TurboTenant is its online rental application process. The software allows landlords to create customized application forms that can be easily shared with potential tenants. The application forms are designed to capture all the necessary information needed to screen tenants, including employment history, rental history, and credit score. This feature saves landlords time and effort by eliminating the need for paper applications and manual data entry.

Another important feature of TurboTenant is its rent collection system. The software allows landlords to set up automatic rent payments, which are deposited directly into their bank accounts. This feature ensures that landlords receive their rent payments on time, and eliminates the need for tenants to write and mail checks. Overall, TurboTenant is a comprehensive property management software that can help landlords to manage their rental properties more efficiently.

Understanding TurboTenant


What Is TurboTenant?

TurboTenant is a property management software that allows landlords to manage their rental properties efficiently. The software provides a range of tools and features that help landlords streamline their rental management process. With TurboTenant, landlords can create and post rental listings, screen tenants, collect rent, and manage maintenance requests, all from a single platform.

The software is designed to be user-friendly, making it easy for landlords to navigate and use the platform. It also offers a range of customization options, allowing landlords to tailor the software to their specific needs.

Benefits of Using TurboTenant

Using TurboTenant offers several benefits to landlords. One of the main benefits is that it saves time. The software automates many of the tasks involved in rental management, such as tenant screening and rent collection, freeing up time for landlords to focus on other aspects of their business.

Another benefit of using TurboTenant is that it helps landlords find high-quality tenants. The software offers a range of screening tools that allow landlords to verify a tenant's income, credit history, and rental history. This helps ensure that landlords only rent to tenants who are likely to pay rent on time and take care of the property.

Additionally, TurboTenant provides landlords with a range of tools to manage their properties more efficiently. For example, landlords can use the software to create and track maintenance requests, ensuring that repairs are completed quickly and efficiently.

Overall, TurboTenant is a powerful tool for landlords looking to streamline their rental management process. With its range of features and user-friendly interface, it offers a range of benefits to landlords looking to save time and manage their properties more efficiently.

Setting Up Your Account

Creating a Landlord Account

To get started with TurboTenant, landlords need to create an account. The process is simple and straightforward. Landlords can sign up for a free account by visiting the TurboTenant website and clicking on the "Sign Up" button.

Once on the sign-up page, landlords will be prompted to enter their name, email address, and a password. After submitting this information, landlords will receive an email from TurboTenant confirming their account.

Navigating the Dashboard

After creating an account, landlords will be directed to the TurboTenant dashboard. The dashboard is where landlords can manage all aspects of their rental properties, including listing properties, screening tenants, and collecting rent.

The dashboard is easy to navigate, with a menu on the left-hand side that allows landlords to access all of the features of TurboTenant. Landlords can view their properties, tenant applications, and rent payments all in one place.

In addition, TurboTenant provides helpful resources and guides to help landlords manage their properties more effectively. These resources include tips on tenant screening, rent collection, and property maintenance.

Overall, setting up a landlord account with TurboTenant is a simple process that provides landlords with all the tools they need to manage their rental properties effectively.

Listing Your Rentals

Creating a Property Listing

To list a rental property on TurboTenant, users must first create a property listing. This can be done by clicking on the "Add Property" button on the dashboard and filling out the necessary information, including property type, location, and rental details. Users can also upload photos and videos of the property to enhance the listing.

Optimizing Your Listing

To increase the visibility of a property listing, users can optimize it by adding a detailed description of the property and its amenities, including any unique features that may appeal to potential renters. Additionally, including high-quality photos and videos can help attract more views and inquiries. Users can also use keywords in the listing title and description to improve search engine optimization (SEO) and increase the chances of the listing appearing in relevant search results.

Managing Listing Channels

TurboTenant allows users to manage their property listings across multiple channels, including popular rental websites such as Zillow, Trulia, and Apartment List. Users can easily publish and update their listings on these channels through the TurboTenant dashboard, saving time and effort in the rental management process.

Overall, TurboTenant offers a user-friendly platform for creating, optimizing, and managing rental property listings across multiple channels, helping landlords and property managers attract more qualified renters and streamline their rental management processes.

Tenant Screening

Screening Process Overview

Tenant screening is an essential part of managing rental properties. It involves a thorough review of the applicant's background, credit history, and references to ensure that they are a good fit for the property. The screening process is designed to minimize the risk of renting to a tenant who may cause damage to the property, fail to pay rent, or violate the lease agreement.

At TurboTenant, the screening process is streamlined and efficient. Landlords can request a screening report on their applicants, which includes a credit check, criminal background check, and eviction history. The report is generated within minutes, and landlords can review the results to make an informed decision about the applicant.

Credit and Background Checks

Credit and background checks are an essential part of the screening process. The credit check provides information about the applicant's credit history, including their credit score, outstanding debts, and payment history. This information can help landlords assess the applicant's ability to pay rent on time.

The background check provides information about the applicant's criminal history, including any convictions or pending charges. This information can help landlords assess the applicant's suitability as a tenant.

At TurboTenant, landlords can request a credit and background check as part of the screening process. The report is generated within minutes, and landlords can review the results to make an informed decision about the applicant.

Reference Verification

Reference verification is another important part of the screening process. It involves contacting the applicant's previous landlords and employers to verify their rental and employment history. This information can help landlords assess the applicant's reliability and suitability as a tenant.

At TurboTenant, landlords can request reference verification as part of the screening process. The process is streamlined and efficient, and landlords can receive the results within a few days. This information can help landlords make an informed decision about the applicant.

Lease Management

Creating and Customizing Leases

TurboTenant's lease management feature allows landlords to easily create and customize leases for their rental properties. With a few clicks, landlords can create a lease that is tailored to their specific needs, including lease duration, rent amount, security deposit, and other important terms and conditions.

The platform offers pre-made lease templates that landlords can customize to fit their specific property and tenant needs. This feature saves landlords time and ensures that their leases are legally compliant and up-to-date with current laws.

E-Signing and Storage

TurboTenant's lease management feature also includes e-signing and storage capabilities. This means that landlords can send their leases to tenants for electronic signature, eliminating the need for physical paperwork. The platform stores signed leases securely in the cloud, making it easy for landlords to access them at any time.

E-signing and storage not only saves landlords time and money, but it also provides a more convenient and efficient leasing process for tenants.

Lease Renewal and Modifications

Lease renewal and modification can be a hassle for landlords, but TurboTenant's lease management feature simplifies the process. The platform sends automated reminders to both landlords and tenants when a lease is set to expire, making it easy for landlords to renew or modify the lease terms.

If a landlord needs to modify a lease, the platform allows for easy customization and e-signing of the updated lease. This feature streamlines the leasing process and ensures that all parties are on the same page.

Overall, TurboTenant's lease management feature provides landlords with a simple and efficient way to manage their rental leases. With customizable lease templates, e-signing and storage capabilities, and automated lease renewal and modification reminders, landlords can save time and ensure that their leases are legally compliant and up-to-date.

Rent Collection

As a landlord, collecting rent can be one of the most time-consuming and stressful parts of managing your rental properties. With TurboTenant, you can streamline the rent collection process and save yourself time and hassle.

Setting Up Online Payments

TurboTenant makes it easy for landlords to set up online rent payments. Tenants can pay their rent online through the TurboTenant portal using a credit or debit card, or by linking their bank account. This means that you don't have to worry about collecting checks or cash from your tenants, and you can receive your rent payments faster.

To set up online rent payments, landlords simply need to create a free TurboTenant account and connect their bank account. Then, they can invite their tenants to the platform and tenants can start paying rent online right away.

Tracking Rent Payments

With TurboTenant, landlords can easily track rent payments and stay on top of their rental income. The platform provides a clear overview of all rent payments, including the date of payment and the amount paid. This makes it easy to keep track of who has paid and who still owes rent.

Handling Late Payments

Late rent payments can be a headache for landlords, but TurboTenant makes it easier to handle them. The platform allows landlords to set up automatic late fees, so tenants are charged a fee if they don't pay their rent on time. Landlords can also send reminders to tenants who haven't paid their rent, making it easier to stay on top of late payments.

Overall, TurboTenant's rent collection features make it easy for landlords to collect rent, track payments, and handle late payments. With online rent payments and automatic late fees, landlords can save time and reduce stress when it comes to collecting rent from their tenants.

Maintenance Requests

Submitting and Tracking Requests

TurboTenant makes it easy for tenants to submit maintenance requests through their online portal. Once a request is submitted, landlords and property managers are notified immediately, and can track the progress of the request until it is resolved. This streamlined process ensures that maintenance issues are addressed quickly and efficiently, minimizing tenant frustration and reducing the risk of property damage.

Communicating with Tenants

TurboTenant also provides a platform for landlords and property managers to communicate with tenants regarding maintenance requests. This allows for clear and timely communication, ensuring that tenants are kept informed of the status of their requests and any necessary follow-up actions. This level of transparency helps to build trust between landlords and tenants, and can ultimately lead to higher tenant satisfaction and retention rates.

Coordinating with Service Providers

In addition to facilitating communication between landlords and tenants, TurboTenant also allows for coordination with service providers. Landlords and property managers can easily assign maintenance requests to specific service providers, and track the progress of those requests until they are completed. This ensures that repairs are made quickly and effectively, minimizing downtime and reducing the risk of further damage to the property.

Overall, TurboTenant's maintenance request system provides a simple and effective way for landlords and property managers to manage maintenance issues. By streamlining the process of submitting and tracking requests, communicating with tenants, and coordinating with service providers, TurboTenant helps to ensure that maintenance issues are addressed quickly and efficiently, ultimately leading to higher tenant satisfaction and retention rates.

Reporting and Analytics

Financial Reporting

TurboTenant's financial reporting feature allows landlords to keep track of their rental income and expenses. The platform provides a clear and concise breakdown of all financial transactions related to their rental properties. Landlords can easily generate reports and export them to Excel or PDF formats for further analysis.

The financial reporting feature also allows landlords to track rent payments, security deposits, and other expenses. This helps landlords to stay organized and on top of their finances, making tax season a breeze.

Rental Performance Analytics

TurboTenant's rental performance analytics feature provides landlords with valuable insights into the performance of their rental properties. This feature allows landlords to track key performance indicators such as occupancy rates, rent collection rates, and turnover rates. Landlords can also compare their rental properties to others in the same area, allowing them to make data-driven decisions about their rental business.

The rental performance analytics feature also provides landlords with a customizable dashboard that displays all relevant data in one place. This allows landlords to quickly and easily see how their rental properties are performing and make informed decisions about their rental business.

Overall, TurboTenant's reporting and analytics features provide landlords with the tools they need to stay organized, track their finances, and make data-driven decisions about their rental business.

Support and Resources

Accessing Customer Support

TurboTenant provides excellent customer support to all its users. If you have any questions or concerns, you can contact their support team via email, phone or live chat. They are available to help you with any issues you may have, from technical problems to general questions about the platform.

Their customer support team is highly knowledgeable and experienced. They are well-equipped to handle any issues that may arise, and they will work with you until your problem is resolved. TurboTenant also offers a comprehensive knowledge base that includes articles and videos to help you troubleshoot common problems on your own.

Educational Resources and Guides

TurboTenant offers a range of educational resources and guides to help landlords and property managers navigate the rental process. Their resources cover everything from tenant screening to lease agreements and rental property management. They also offer a variety of tools and templates that can help streamline your rental process.

TurboTenant's educational resources are designed to be user-friendly and easy to understand. They are written in plain language, so even if you are new to the rental industry, you can still benefit from their guidance. Their resources are regularly updated to reflect changes in the rental market and new industry trends.

In conclusion, TurboTenant offers excellent support and resources to help landlords and property managers manage their rentals more effectively. With their customer support team and educational resources, you can feel confident and knowledgeable about your rental process.